What is Zarrel?
A fashion subscription service that sends you ready-to-wear clothing in a box, as many times as you want throughout the month. We are always collaborating with new and existing brands, to keep your wardrobe fresh with the best of the season’s latest fashion collections. Buy what you like, and return the rest. It’s that easy!
Your Closet, Expanded.
Take a Peek at Our Collections
How It Works
Check out our collections and add your favourite pieces to your closet! We will send you 3 at a time. You have full flexibility and freedom to make changes to the rest of your selections any time before delivery of your next parcel!
Receive your Zarrel Box right at your doorstep, wear the outfits, and fall in love with your brand new look!
3.Return & repeat!
Buy what you love and return the rest to us. No need to wash; professional cleaning is on us.
- You’ll never get bored of your wardrobe again
- One flat monthly fee to access our ever expanding range of fashion brands
- Receive 3 apparels with every box worth up to RM900 each time
- Enjoy unlimited number of exchanges
- Free shipping & Professional Cleaning
- Members only discounts (up to 80% off!) for purchases from your box
- Reduced spending, buy only what you love!
- Flexibility to cancel anytime
RM168 per month. Cancel anytime
Our Exclusive Retailers
Your Questions, Answered
HOW DOES ZARREL WORK?
Browse through our collections and select your favourite pieces to add to your Zarrel closet. Our express delivery will send you a box containing 3 pieces from the items you added to your closet. Your apparels arrive “ready to wear”; pressed and cleaned. When you are done with your box, all you have to do is to return the clothing items in the courier flyer bag provided to you in each Zarrel delivery box. We’ll have it picked up from you right at your doorstep.
You may repeat this as many times as you like as we do not limit the number of exchanges! You will have 3 items (one box) at hand at any given time.
WHAT CONDITIONS ARE THE ITEMS IN?
All items are professionally cleaned. We take great care of our clothes and inspect each piece before sending it out to ensure that all the items in your box are in perfect condition and ready to wear when you receive them.
WHAT HAPPENS IF I LOSE OR DAMAGE AN ITEM?
We take great care to maintain all our apparel in perfect condition, however, in the unfortunate event that an item is damaged beyond repair, lost, or stolen, we will have to charge you based on the retail value of the apparel.
HOW DO I EXCHANGE MY PARCEL?
Login to your subscription account and click on ‘Return my Parcel’ from your Closet. Roll all the items that you choose to return to us, and put them into the courier flyer bag provided. Seal it, and insert the ‘Return Label’ in the outer pocket. If you select Aramex as your return option, pick-up will arrive at your delivery address to collect the courier flyer bag from you. Alternatively, PostCo allows you to drop the parcel off at your selected location. We will ship out your next parcel while you are returning your current one.
HOW AM I BILLED FOR ZARREL?
Zarrel charges you a monthly subscription fee. Your subscription automatically renews monthly at a flat rate (RM168) via your chosen payment method on file.
WHEN CAN I CANCEL MY SUBSCRIPTION?
You can cancel anytime provided you have no parcel in hand. We suggest for you to cancel three (3) business days before your next billing cycle. Please note we can only confirm your cancellation once we have received your last box. More information on our cancellation policy can be found in our FAQ section.
CAN I PURCHASE ITEMS I RECEIVE?
Yes! Just keep the piece you want to purchase and return the rest to us for your next parcel. Your payment method on file will be billed separately for any purchases, on top of your subscription fee. Alternatively, you may use your Closet to purchase apparel(s) from your current box. If you choose to purchase all the items in your box, just select 'Buy All' on your Closet or drop us an email at email@example.com so we know you’re ready for your next parcel.
DO I HAVE TO PAY FOR SHIPPING?
No. Shipping both ways, as many times as it requires, is on us.